Management of business process reengineering projects: a case study

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Chandrashekhar S Joshi
P G Dangwal


Business process reengineering (BPR) projects are undertaken by outward-looking companies that are looking for significant change in their performance and wanting radical changes in the chosen parameters. Generally, these companies are trendsetters in their respective industries. BPR projects take longer time for completion and may require significant capital inflows as well. This paper discusses BPR, special requirements/considerations for BPR project management and, through a case analysis, seeks to identify and emphasise the critical success factors for the implementation of a BPR project

Article Details

Case studies
Author Biographies

Chandrashekhar S Joshi, CompuBee Technologies

Chandrashekhar S. Joshi is a chartered mechanical engineer, software professional and project management professional, and has 23 years of experience in various industries such as automobile and auto-ancillaries, engineering, pharmaceuticals, packaging, media and entertainment and software. Apart from India, he has experience managing projects and programs in multicultural environments in the countries like the USA, Japan, etc. He has also offered business process reengineering consulting services to manufacturing companies. He founded CompuBee Technologies in 2008 and is currently working for it.

P G Dangwal, MBA Department of Shri Guru Ram Rai Institute of Technology and Science in Uttarakhand

P.G. Dangwal is an engineering management graduate who has 16 years of experience in the manufacturing industry, and 10 years of experience in the training and education industry. Currently he a senior lecturer in the MBA Department of Shri Guru Ram Rai Institute of Technology and Science in Uttarakhand, India. He has expertise in operation research, project management, strategic management and production management. He has extensive overseas experience and has handled many turnkey projects in Godrej & Boyce. He was a lead auditor and helped his company NHB Bearings to obtain ISO9000 and QS9000 certification. Currently he also delivers guest lectures at other engineering and management colleges in Uttarakhand