The four-level project success framework: application and assessment

Eskander Howsawi; David Eager; Ravindra Bagia; Klaus Niebecker

doi:10.5130/opm.v1i1.3865

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Published: May 13, 2014

DOI: https://doi.org/10.5130/opm.v1i1.3865

Eskander Howsawi

1-College of Engineering at Al Lith, Umm Al-Qura University, Makkah, Saudi Arabia 2-Faculty of Engineering and Information Technology, University of Technology Sydney, Sydney, Australia

David Eager

University of Technology Sydney

Ravindra Bagia

University of Technology Sydney

Klaus Niebecker

University Of Technology Sydney

Abstract

Success is one of the ultimate goals of any project endeavour. Thus, clarifying the meaning of success is a vital step in achieving the desired success. In this study, the authors reviewed the project success literature and provided a framework for defining and evaluating project success. The framework consists of four levels that contain the possible criteria for assessing and evaluating success. The authors demonstrate the framework by case application. Further, experts in the field of project management conducted an external evaluation of the framework to assess its merits.

Issue

Vol. 1 No. 1 (2014)

Section

Research Articles (PEER REVIEWED)

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Author Biographies

Eskander Howsawi, 1-College of Engineering at Al Lith, Umm Al-Qura University, Makkah, Saudi Arabia 2-Faculty of Engineering and Information Technology, University of Technology Sydney, Sydney, Australia

Eskander Howsawi is a lecturer in the College of Engineering at Al Lith, Umm Al-Qura University in Makkah, Saudi Arabia. He received his Masters degree from the University of Technology Sydney (UTS), Australia, and is doing his PhD at the same university. His major area of research is managing projects during national and global crises. He has practical experience in management and leadership for more than 15 years.

David Eager, University of Technology Sydney

David Eager is an Associate Professor and the Assistant Student Ombud at UTS. He has taught project management in the Engineering Graduate Program there for 18 years. Prior to becoming an academic, David was the project manager of several successful projects ranging in size up to $200M.

Ravindra Bagia, University of Technology Sydney

Ravindra Bagia is a Senior Lecturer in the Faculty of Engineering and Information Technology at UTS. His area of interest is complex systems and systems modelling, particularly looking at the dynamic interactions between system elements. He currently lectures in the fields of systems engineering, project management and engineering management. His current research includes investigating the energy–water–food security nexus using systems thinking principles and tools. Prior to joining UTS in 1998, Ravindra held roles of Principal System Engineer and Engineering Manager with Boeing Australia.

Klaus Niebecker, University Of Technology Sydney

Klaus Niebecker is a project manager in the industrial automation sector, managing large oil and gas as well as power plant projects. His major research interest is in complex project management and supply chain management and as part of his previous PhD research at UTS he developed a concept for improved cross-company project management together with the BMW Group. He has also been a lecturer for project and risk management at the Faculty of Engineering and IT in the past few years.

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