Attitudinal orientation of first level managers for improvement of municipal service delivery: Experience of training intervention in Kolkata. Commonwealth Journal of Local Governance, [S. l.], n. 6, p. 107–119, 2010. DOI: 10.5130/cjlg.v0i6.1626. Disponível em: https://epress.lib.uts.edu.au/journals/index.php/cjlg/article/view/1626. Acesso em: 5 dec. 2025.