Main Article Content
Since the COVID-19 pandemic began, there has been increased reliance on new infrastructure projects to counter economic fallout and underpin employment security. Urban and inter-urban transportation projects, such as major road, rail and port facilities, are popular choices for national and state governments in Australia as they provide broad fiscal support across all sectors of the economy. The problem with stimulus is making sure that the quality of the new infrastructure provides collective utility to a community or region. Whether the benefits will be worthwhile and represent best use of resource inputs requires financial, social, ethical and environmental consequences to be evaluated in a comparable format. The aim in this paper is to analyse the Gold Coast Light Rail (GCLR) Stage 1&2 project using a method that is capable of merging tangible and intangible criteria using an ordinal ranking algorithm. While the GCLR case study is undertaken with the benefit of hindsight, normally these types of evaluations are performed in real time as a project progresses from initiation (design) to implementation (deliver) and influence (delight). The method adopted in this study represents a modern form of multi-criteria decision-making, which enables successful projects to be distinguished from unsuccessful ones using a time period from commencement until one full year of operation has occurred. The i3d3 model, developed by a team from Bond University, has the unique benefit of ranking projects from best to worst across an organisational portfolio, geographic region or industry sector. It also supports past project performance to inform new design through application of a continuous improvement process of recording lessons learned. The GCLR case study calculated 100% of the critical success factors in the model to be positive and produced an overall success ranking of 23 (on a scale of -100 to +100). This paper presents the approach taken to evaluate GCLR’s level of success and the calculations that took place to reach this finding. This is the first time i3d3 has been used on an Australian project.
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
a) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share and adapt the work with an acknowledgement of the work's authorship and initial publication in this journal.
b) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
c) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Open Access Citation Advantage Service). Where authors include such a work in an institutional repository or on their website (ie. a copy of a work which has been published in a UTS ePRESS journal, or a pre-print or post-print version of that work), we request that they include a statement that acknowledges the UTS ePRESS publication including the name of the journal, the volume number and a web-link to the journal item.
d) Authors should be aware that the Creative Commons Attribution (CC-BY) License permits readers to share (copy and redistribute the work in any medium or format) and adapt (remix, transform, and build upon the work) for any purpose, even commercially, provided they also give appropriate credit to the work, provide a link to the license, and indicate if changes were made. They may do these things in any reasonable manner, but not in any way that suggests you or your publisher endorses their use.