Main Article Content
The question of how successful a project is beyond the handover stage is still echoing in the literature on project management and more magnified in international development (ID) projects. In addressing the question, this study aims to demonstrate the importance of time frame in assessing project success, particularly identifying the success criteria at the post-handover stages (outcome and impact stages). This study used a qualitative approach that was rooted in interpretivism, allowing the use of constructivist grounded theory method (CGTM) in an ID project as an example. The study identified eight success criteria: Convenience, Development, Documentation, Maintainability, New Capability, Price of Service or Product, Training, and Usability. The study also found that, first, each participant had different emphases on different success criteria; second, most of the identified success criteria were still under the outcome stage; and lastly, usability received the highest responses from the participants as the most concerned criterion at the post-handover stages. This last finding verified the importance of time frame where the other criteria became less important if the outputs were useful to deliver the institutions’ strategic objectives. Future studies that use more sampled participants and different types of institutions are also encouraged.
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
a) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share and adapt the work with an acknowledgement of the work's authorship and initial publication in this journal.
b) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
c) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Open Access Citation Advantage Service). Where authors include such a work in an institutional repository or on their website (ie. a copy of a work which has been published in a UTS ePRESS journal, or a pre-print or post-print version of that work), we request that they include a statement that acknowledges the UTS ePRESS publication including the name of the journal, the volume number and a web-link to the journal item.
d) Authors should be aware that the Creative Commons Attribution (CC-BY) License permits readers to share (copy and redistribute the work in any medium or format) and adapt (remix, transform, and build upon the work) for any purpose, even commercially, provided they also give appropriate credit to the work, provide a link to the license, and indicate if changes were made. They may do these things in any reasonable manner, but not in any way that suggests you or your publisher endorses their use.