Development of generic key performance indicators for PMBOK® using a 3D project integration model

Craig Langston

doi:10.5130/AJCEB.v13i4.3658

PDF

Published: Dec 6, 2013

DOI: https://doi.org/10.5130/AJCEB.v13i4.3658

Keywords:

Project management, Integration, Tetrahedron, Key performance indicators, Success criteria, PMBOK® knowledge areas

Craig Langston

Bond University

Abstract

Since Martin Barnes’ so-called ‘iron triangle’ circa 1969, much debate has occurred over how best to describe the fundamental constraints that underpin project success. This paper develops a 3D project integration model for PMBOK® comprising core constraints of scope, cost, time and risk as a basis to propose six generic key performance indicators (KPIs) that articulate successful project delivery. These KPIs are defined as value, efficiency, speed, innovation, complexity and impact and can each be measured objectively as ratios of the core constraints. An overall KPI (denoted as s³/ctr) is also derived. The aim in this paper is to set out the case for such a model and to demonstrate how it can be employed to assess the performance of project teams in delivering successful outcomes at various stages in the project life cycle. As part of the model’s development, a new PMBOK® knowledge area concerning environmental management is advanced.

How to Cite

Langston, C. (2013). Development of generic key performance indicators for PMBOK® using a 3D project integration model. Construction Economics and Building, 13(4), 78-91. https://doi.org/10.5130/AJCEB.v13i4.3658

Issue

Vol. 13 No. 4 (2013): AJCEB

Section

Viewpoints (Peer reviewed)

This work is licensed under a Creative Commons Attribution 4.0 International License.

Copyright Notice

Authors who publish with this journal agree to the following terms:

a) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share and adapt the work with an acknowledgement of the work's authorship and initial publication in this journal.

b) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.

c) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Open Access Citation Advantage Service). Where authors include such a work in an institutional repository or on their website (ie. a copy of a work which has been published in a UTS ePRESS journal, or a pre-print or post-print version of that work), we request that they include a statement that acknowledges the UTS ePRESS publication including the name of the journal, the volume number and a web-link to the journal item.

d) Authors should be aware that the Creative Commons Attribution (CC-BY) License permits readers to share (copy and redistribute the work in any medium or format) and adapt (remix, transform, and build upon the work) for any purpose, even commercially, provided they also give appropriate credit to the work, provide a link to the license, and indicate if changes were made. They may do these things in any reasonable manner, but not in any way that suggests you or your publisher endorses their use.

References

Al-Tmeemy, S.M.H.M., Abdul-Tahman, H. and Harun, Z. 2011. Future criteria for success of building projects in Malaysia. International Journal of Project Management. 29(3), 337-348.

Atkinson, R. 1999. Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria. International Journal of Project Management. 17(6), 337-342.

Baccarini, D. 1996. The concept of project complexity: a review. International Journal of Project Management. 14(4), 201-204.

Bryde, D.J. 2003. Modelling project management performance. International Journal of Quality and Reliability Management. 20(2), 229-254.

Bryde, D.J. 2005. Methods for managing different perspectives of project success. British Journal of Management. 16(2), 119-131.

Bryde, D.J. and Robinson, L. 2005. Client versus contractor perspectives on project success criteria. International Journal of Project Management. 23(8), 622-629.

Chan, A.P.C. and Chan, A.P.L. 2004. Key performance indicators for measuring construction success. Benchmarking: An International Journal. 11(2), 203-221.

Cooke-Davies, T. 2002. The “real” success factors on projects. International Journal of Project Management. 20(3), 185-190.

Davis, K. 2013. Different stakeholder groups and their perceptions of project success. International Journal of Project Management. 31(8), article in press.

de Wit, A. 1988. Measurement of project success. International Journal of Project Management. 6(3), 164-170.

Dvir, D., Raz, T. and Shenhar, A.J. 2003. An empirical analysis of the relationship between project planning and project success. International Journal of Project Management. 21(2), 89-95.

Ebbesen, J.B. and Hope, A.J. 2013. Re-imagining the iron triangle: embedding sustainability into project constraints. PM World Journal. 2(3). Available online from http://pmworldjournal.net/article/re-imagining-the-iron-triangle-embedding-sustainability-into-project-constraints/.

Fernández-Sánchez, G. and Rodríguez-López, F. 2010. A methodology to identify sustainability indicators in construction project management: application to infrastructure projects in Spain, Ecological Indicators. 10, 1192-1201.

Fortune, J. and White, D. 2006. Framing of project critical success factors by a systems model. International Journal of Project Management, 24(1), 53-65.

Hwang, B.G. and Ng, W.J. 2013. Project management knowledge and skills for green construction: overcoming challenges. International Journal of Project Management. 31(2), 272-284.

Ika, L.A. 2009. Project success as a topic in project management journals. Project Management Journal. 40(4), 6-19.

Jha, K.N. and Iyer, K.C. 2007. Commitment, coordination, competence and the iron triangle. International Journal of Project Management. 25(5), 527-540.

Kirsilä, J., Hellström, M. and Wikström, K. 2007. Integration as a project management concept: a study of the commissioning process in industrial deliveries. International Journal of Project Management. 25(7), 714-721.

McLeod, L., Doolin, B. and MacDonell, S.G. 2012. A perspective-based understanding of project success. Project Management Journal. 43(5), 68-86.

Müller, R. and Turner, R. 2007. The influence of project managers on success criteria and project success by type of project. European Management Journal. 25(4), 298-309.

Munns, A.K. and Bjeirmi, B.F. 1996. The role of project management in achieving project success. International Journal of Project Management. 14(2), 81-87.

PMI 2013. A guide to the project management body of knowledge (PMBOK® Guide), Fifth Edition. Pennsylvania: Project Management Institute.

Saputra, Y.A. and Ladamay, O.S.A. 2011. Project reliability: probability of a project meets [sic] its quality-cost-time target under uncertainty. International Journal of Electronic Business Management. 9(3), 220-230.

Shenhar, A.J., Dvir, D., Levy, O. and Maltz, A.C. 2001. Project success: a multidimensional strategic concept. Long Range Planning. 34, 699-725.

Silvius, G., Schipper, R., Planko, J., van der Brink, J. and Köhler, A. 2012. Sustainability in project management. UK: Gower Publishing Ltd.

Tabish, S.Z.S. and Jha, K.N. 2012. Success traits for a construction project. Journal of Construction Engineering and Management. 138(10), 1131-1138.

Toor, S. and Ogunlana, S.O. 2010. Beyond the ‘iron triangle’: stakeholder perception of key performance indicators (KPIs) for large-scale public sector development projects. International Journal of Project Management. 28(3), 228-236.

Wateridge, J. 1998. How can IS/IT projects be measured for success? International Journal of Project Management. 16(1), 59-63.

Weaver, P. 2012. The demise of the iron triangle. Online blog, last accessed 27/08/2013. Available from http://network.projectmanagers.net/profiles/blogs/the-demise-of-the-iron-triangle.

Westerveld, E. 2003. The Project Excellence Model®: linking success criteria and critical success factors. International Journal of Project Management. 21(6), 411-418.

Zwikael, O. 2009. The relative importance of the PMBOK® Guide’s nine knowledge areas during project planning. Project Management Journal. 40(4), 94-103.

Article Sidebar

Main Article Content

Abstract

Article Details

References