Overcoming barriers to knowledge management: Visiting the dark side of the organization

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dc.contributor.author Hase, Stewart en_US
dc.contributor.author Davies, Alan en_US
dc.contributor.author Sankaran, Shankar en_US
dc.contributor.editor en_US
dc.date.accessioned 2010-05-28T09:52:10Z
dc.date.available 2010-05-28T09:52:10Z
dc.date.issued 2006 en_US
dc.identifier 2006009084 en_US
dc.identifier.citation Hase Stewart, Sankaran Sivarama (Shankar), and Davies Alan 2006, 'Overcoming barriers to knowledge management: Visiting the dark side of the organization', actKM, vol. 3, no. 1, pp. 35-44. en_US
dc.identifier.issn 1834-3554 en_US
dc.identifier.other C1UNSUBMIT en_US
dc.identifier.uri http://hdl.handle.net/10453/9829
dc.description.abstract Like many organisational endeavours, the success of knowledge management praxis is subject to the vagaries of human nature. There are many reasons, most of which are underpinned by the need for power, why people might choose to hoard, distort and manipulate information. Recent studies undertaken by the authors have demonstrated the way in which knowledge management processes can also be manipulated to impede the distribution of power. This dark side of organisational behaviour is usually subversive, can be unconscious or conscious and always acts against the interests of the group or part of the group. It is important for those involved in knowledge management practice to be acutely aware of the dynamics of the dark side and how they may interfere with their best intentions. As well as describing this phenomenon, this paper also suggests a number of ways in which the dark side might be overcome. Chiefly, drawing on general systems theory, we suggest some techniques that facilitate both open communication and open process. en_US
dc.language en_US
dc.publisher actKM en_US
dc.relation.isbasedon en_US
dc.title Overcoming barriers to knowledge management: Visiting the dark side of the organization en_US
dc.parent ActKM Online Journal of Knowledge Management en_US
dc.journal.volume 3 en_US
dc.journal.number 1 en_US
dc.publocation Canberra, Australia en_US
dc.identifier.startpage 35 en_US
dc.identifier.endpage 44 en_US
dc.cauo.name DAB.School of Built Environment en_US
dc.conference Verified OK en_US
dc.for 080600 en_US
dc.personcode 0000030262 en_US
dc.personcode 999248 en_US
dc.personcode 0000031839 en_US
dc.percentage 100 en_US
dc.classification.name Information Systems en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom en_US
dc.date.activity en_US
dc.location.activity en_US
dc.description.keywords Knowledge management practice; the dark side of organisations; search conference; power; grounded theory. en_US


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