Australian War Memorial, Australian Museum and the Art Gallery of New South Wales

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dc.contributor.author Edwards, Deborah en_US
dc.contributor.author Foley, Carmel en_US
dc.contributor.editor Holmes, K; Smith, K en_US
dc.date.accessioned 2010-05-28T09:40:00Z
dc.date.available 2010-05-28T09:40:00Z
dc.date.issued 2009 en_US
dc.identifier 2008008280 en_US
dc.identifier.citation Edwards Deborah and Foley Carmel 2009, 'Australian War Memorial, Australian Museum and the Art Gallery of New South Wales', in NA (ed.), Elsevier, London, UK, pp. 159-173. en_US
dc.identifier.issn 978-0-7506-8767-6 en_US
dc.identifier.other B1 en_US
dc.identifier.uri http://hdl.handle.net/10453/8038
dc.description.abstract This case study tells the story of how three large museums in New South Wales and the Australian Capital Territory in Australia manage their volunteers. Each museum operates a successful volunteer program for which there is a waiting list of volunteers. The volunteers at each museum are well managed, happy, and doing a valuable job for their respective organizations. We can learn something from their success. The volunteer coordinators from each organization have also identified areas in which their volunteers could be better managed in terms of the volunteer programs' integration into the larger organization and the ongoing support and training of the managers and coordinators who supervise volunteers. These are significant insights from practitioners in the field, which provide valuable learning opportunities. The case study provides an overview of the three organizations and their successful volunteer programs, and identifies key issues and a model for successful volunteer management. Three prominent Australian museums are the center of this case study: The Australian War Memorial (the Memorial), located in Canberra, the capital city of Australia, in the Australian Capital Territory; the Australian Museum (the Museum), located next to Hyde Park in the center of Sydney, New South Wales; and, also in central Sydney, the Art Gallery of New South Wales (the Gallery), located in The Domain. en_US
dc.language en_US
dc.publisher Elsevier en_US
dc.relation.isbasedon NA en_US
dc.title Australian War Memorial, Australian Museum and the Art Gallery of New South Wales en_US
dc.parent Managing Volunteers in Tourism en_US
dc.journal.volume en_US
dc.journal.number en_US
dc.publocation London, UK en_US
dc.identifier.startpage 159 en_US
dc.identifier.endpage 173 en_US
dc.cauo.name BUS.School of Leisure, Sport and Tourism en_US
dc.conference Verified OK en_US
dc.for 150699 en_US
dc.personcode 997315 en_US
dc.personcode 923246 en_US
dc.percentage 100 en_US
dc.classification.name Tourism not elsewhere classified en_US
dc.classification.type FOR-08 en_US
dc.edition 1st en_US
dc.custom en_US
dc.date.activity en_US
dc.location.activity en_US
dc.description.keywords NA en_US
dc.staffid en_US
dc.staffid 923246 en_US


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