A New Approach to the Process of Identifying Lead Users in Open Source Software Communities

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dc.contributor.author Breach, Geoff en_US
dc.contributor.author Jenkins, Roger en_US
dc.contributor.editor Chapman, R en_US
dc.date.accessioned 2010-05-18T06:54:01Z
dc.date.available 2010-05-18T06:54:01Z
dc.date.issued 2007 en_US
dc.identifier 2006013594 en_US
dc.identifier.citation Breach Geoff and Jenkins Roger 2007, 'A New Approach to the Process of Identifying Lead Users in Open Source Software Communities', Promaco, Western Australia, pp. 1-13. en_US
dc.identifier.issn 1863081402 en_US
dc.identifier.other E1 en_US
dc.identifier.uri http://hdl.handle.net/10453/7668
dc.description.abstract This paper presents a methodology that is designed to improve upon established approaches to the identification of lead users amongst communities of end users. While it is clear that organisations can benefit by applying the lead user method an approach that recognises that certain end users of products are a valuable source and in some industries the only source of new product innovations, the process has been criticised for it's resource intensive nature. The individuals who author Open Source Software (OSS) complex and high-quality computer software that is typically distributed free of charge and without restrictions on use appear to share many common characteristics with Eric von Hippel's (2005) lead users. These skilled computer programmers develop their software collaboratively, and often form large communities that congregate in Internet 'chat rooms' to discuss and manage their software development projects. In response to a call for further research to improve the performance of the lead user method, this paper integrates concepts from the fields of innovation management, data visualisation and open source software to construct a process designed to improve the process of identifying lead users in OSS communities. en_US
dc.publisher Promaco en_US
dc.title A New Approach to the Process of Identifying Lead Users in Open Source Software Communities en_US
dc.parent Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital en_US
dc.journal.volume en_US
dc.journal.number en_US
dc.publocation Western Australia en_US
dc.identifier.startpage 1 en_US
dc.identifier.endpage 13 en_US
dc.cauo.name BUS.School of Management en_US
dc.conference en_US
dc.conference Verified OK en_US
dc.conference.location Sydney, Australia en_US
dc.for 150302 en_US
dc.personcode 030101 en_US
dc.personcode 970079 en_US
dc.percentage 50 en_US
dc.classification.name Business Information Systems en_US
dc.classification.type FOR-08 en_US
dc.custom Australian and New Zealand Academy of Management Conference en_US
dc.date.activity 20071204 en_US
dc.location.activity Sydney, Australia en_US
dc.staffid 970079 en_US

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