The effects of customer club attributes on club performance

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dc.contributor.author Cox David en_US
dc.contributor.author Gudergan Siggi en_US
dc.contributor.editor - en_US
dc.date.accessioned 2010-05-18T06:53:39Z
dc.date.available 2010-05-18T06:53:39Z
dc.date.issued 2004 en_US
dc.identifier 2004000808 en_US
dc.identifier.citation Cox David and Gudergan Siggi 2004, 'The effects of customer club attributes on club performance', University of Murcia, Murcia, Spain, pp. 1-6. en_US
dc.identifier.issn 84 8671 464 7 en_US
dc.identifier.other E1 en_US
dc.identifier.uri http://hdl.handle.net/10453/7596
dc.description.abstract We suggest a preliminary conceptual model to assess how customer club structure relates to customer club performance using a dynamic capability framework. We use the social capital and network theoretic perspectives to explain the processes and structures of the dynamic club capabilities. This initial model links five social capital and network theoretic constructs that are proposed to affect club performance. The insights of this preliminary model provide some initial insights on how to avoid customer club failure. en_US
dc.publisher University of Murcia en_US
dc.relation.isbasedon en_US
dc.title The effects of customer club attributes on club performance en_US
dc.parent Proceedings of the 33rd EMAC Conference: ""Worldwide Marketing"" en_US
dc.journal.volume en_US
dc.journal.number en_US
dc.publocation Murcia, Spain en_US
dc.identifier.startpage 1 en_US
dc.identifier.endpage 6 en_US
dc.cauo.name Marketing en_US
dc.conference en_US
dc.conference.location Murcia, Spain en_US
dc.for 150504 en_US


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