Abstract:
The purpose of this paper is to develop a conceptual framework and to explore the possible types of
Information System (IS)-capability models especially in the Architecture, Engineering and
Construction (AEC) environment. Based on current literature, capability is considered from the
perspectives of individual, organisation, and the skill to utilise IS innovations. The different
perspectives explain the challenge of improving the IS-capability. Individual capabilities need to be
studied when considering intelligence, knowledge formation and capability leading to action. The
viewpoints of organisation give insights into decision-making and the implementation of an
improvement project. The organisation is examined from the administrative, social, knowledge
management, activity and economic assessment viewpoints. Knowledge management was found to
be very important when considering IS capabilities. IS-capability can be simplified into organisation,
economic development, and technical dimensions. These dimensions have equal importance as ISinnovations
are utilised. Organisation needs to be committed, project has to be feasible, and the
technical solution needs to be mature to enable employees to utilise them. Finally, it is considered
desirable to undertake further research into the area of end user utilization of IS-capability, particularly
within the AEC culture.
