Abstract:
In the preparation of technology transition, the contextual and alternative definitions of the usability heuristics of multifaceted
role of the best practice methodology of Telecollaboration (TC) business systems that revolve around information
and knowledge tangibles give rise to a new measure of System Architecture Independent Quality (SAIQ) rnetrics. This
empirical study considers attributes of usability theory as an engineering problem, and thereby provides a starting point to
reformulate the concept of TC from the user perception to embrace the Information and Communications Technology
(ICT) initiatives taken in this evolving field. The scope of this paper is to enable the participants of the TC to cope with
the successful strategies behind the implication and implementation of the proposed SAIQ metrics through the conceptual
model of CeNTIE's (Centre for Networking Technologies for the Information Economy) TC technology transition. This
includes detailed observation and analysis through examination of the explanatory power of synergetic use of innovative
and value-added TC usability heuristics, through the trade offs involved between their alternative and adaptive features for
mastering the mysteries of Quality of Experience (QoE) of the users. A critical mass of users is carefully and thoughtfully
maintained throughout this study, when integrating other influential areas of complexity, to accompany the proposed
measurement and mapping techniques for the pervasive use of the outcome-focused descriptive and prescriptive TC
processes. Finally, we discuss on the factors contributing to the early adoption of TC technology transition for the
translation of successful survivable cognitive engineering strategies to user acceptance not just to break down the barriers
of this emerging paradigm of collaboration, but to assist them with gaining the ever-swifter insights into many reams of
TC.
