Service level agreements: An ontological approach

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dc.contributor.author Green, Leslie en_US
dc.contributor.editor Spencer, B; Fox, MS; Du, W; Du, D; Buffett, S en_US
dc.date.accessioned 2010-05-18T06:50:59Z
dc.date.available 2010-05-18T06:50:59Z
dc.date.issued 2006 en_US
dc.identifier 2006004189 en_US
dc.identifier.citation Green Leslie 2006, 'Service level agreements: An ontological approach', Assoc Computing Machinery, New York, USA, pp. 185-194. en_US
dc.identifier.issn 1-59593-392-1 en_US
dc.identifier.other E1 en_US
dc.identifier.uri http://hdl.handle.net/10453/7271
dc.description.abstract This paper describes an ontology based Service Level Agreement formalisation. OWL and SWRL are chosen to express the ontologies. Use of the ontologies, discussing Ontology Adoption, SLA Instance Creation and Validation is given, followed by a breakdown a en_US
dc.publisher Assoc Computing Machinery en_US
dc.relation.isbasedon http://dx.doi.org/10.1145/1151454.1151490 en_US
dc.title Service level agreements: An ontological approach en_US
dc.parent 2006 Icec: Eighth International Conference On Electronic Commerce, Proceedings - The New E-Commerce: Innovations For Conquering Current Barriers, Obstacles And Limitations To Conducting Successful Business On The Internet en_US
dc.journal.volume en_US
dc.journal.number en_US
dc.publocation New York, USA en_US
dc.identifier.startpage 185 en_US
dc.identifier.endpage 194 en_US
dc.cauo.name FEIT.School of Systems, Management and Leadership en_US
dc.conference en_US
dc.conference Verified OK en_US
dc.conference.location Fredericton, CANADA en_US
dc.for 080600 en_US
dc.personcode 101295 en_US
dc.percentage 100 en_US
dc.classification.name Information Systems en_US
dc.classification.type FOR-08 en_US
dc.custom ACM Conference on Electronic Commerce en_US
dc.date.activity 20060813 en_US
dc.location.activity Fredericton, CANADA en_US
dc.description.keywords service level agreements, telecommunications, ontology, OWL en_US
dc.staffid 101295 en_US


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