Abstract:
This paper describes an ontology based Service Level Agreement
formalisation. OWL and SWRL are chosen to express the
ontologies. Use of the ontologies, discussing Ontology Adoption,
SLA Instance Creation and Validation is given, followed by a
breakdown and discussion of the concepts. Ontologies are
grouped by generality and diagrammatic representations are
given. The SLA ontology is discussed in context of the
telecommunications domain.