Intelligent M-Government: Application of personification & location awareness techniques

Abstract

This paper proposes the use of personalisation and location awareness techniques to efficiently select then deliver the appropriate M-Government services to the desired users who most benefit from the services according to their geographical location. A logical architecture for provisioning governmental location-based services to citizens is suggested which will ease the creation of Intelligent M-Government Services that can match the best options to the targeted user in order to better serve the government's constituents.