Abstract:
A categorisation of business process
covers the full business process spectrum from
routine production workflows to high-level emergent
processes. The first of these categories is activity driven
processes; they are managed by a single
reactive agent architecture. The second of these
categories is goal-driven processes; they are managed
by a multiagent system The third of these categories
is knowledge-driven processes; they may not be
managed as such. Two agent-based architectures
manage activity-driven and goal-driven processes
respectively.