Abstract:
Despite increased interest in work from home (WFH) options, WFH is relatively rare. To
understand how employers can better assist professional employees to WFH, this study examined
the influence of four factors on WFH outcomes for experienced WFH employees from 20
Australian organisations. Questionnaires assessed organisational, job, individual and household
factors as well as satisfaction and perceived productivity. The study results indicate that
organisational and job related factors are more likely to affect WFH employees’ satisfaction and
perceived productivity than work styles and household characteristics. Wide variability in the
latter two variables leads to suggestions for customised assistance. Implications for human
resource management are discussed.
