Abstract:
After completing a structured evaluation of their general practitioner (GP) in terms of non-health
factors, 128 people who had visited their GP in the past six months for treatment of a minor
condition were administered a discrete choice experiment (DGE) designed to evaluate their
preferences for non-health attributes of care within a general practice consultation. SAS and
SYSTAT were used to analyse responses. Trust, legitimation, recognition of and support for emotional
distress, dignity, reassurance and information (whether it is asked for or not), were the attributes
respondents valued most highly. In general, partictpants were unwilling to change CPs.
