Abstract:
An emergent process is a process whose goal and activities to achieve
the goal are unable to be specified in advance but emerge over time as knowledge
gained from the activities performed earlier shapes the subsequent goal and
activities. Collaborative emergent process management needs functions to support
the representation and storage of emergent process instances, process automation
and knowledge sharing. Traditional process management systems lack the full
functionality of collaborative emergent proeess management. Our research
provides an agent-based collaborative emergent process management system that
provides the full functionality needed for managing emergent process instances
collaboratively. This paper presents the system including the management model,
system architecture, major'components, key modules and an application.