Browsing 20 Language, Communication and Culture by Author "Mcgregor, Jeannette"

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Browsing 20 Language, Communication and Culture by Author "Mcgregor, Jeannette"

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  • Scheeres, Hermine; Slade, Diana; Manidis, Marie; Mcgregor, Jeannette; Matthiessen, Christopher (National Centre for English Language Teaching & Research, 2008)
    Ineffective communication has been identified as the major cause of critical incidents in public hospitals in Australia. Critical incidents are adverse events leading to avoidable patient harm. This article discusses a ...
  • Slade, Diana; Scheeres, Hermine; Manidis, Marie; Iedema, Roderick; Dunston, Roger; Matthiessen, Christopher; Herkes, G; Mcgregor, Jeannette; Stein-Parbury, Jane (Sage Publications Ltd., 2008)
    Effective communication and interpersonal skills have long been recognized as fundamental to the delivery of quality health care. However, there is mounting evidence that the pressures of communication in high stress work ...