Browsing 16 Studies in Human Society by Author "Wakefield, John"

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Browsing 16 Studies in Human Society by Author "Wakefield, John"

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  • Iedema, Roderick; Jorm, Christine; Wakefield, John; Ryan, Cherie; Dunn, Stewart (Wiley-Blackwell Publishing, Inc, 2009)
    This article explores the way that professionals are being inducted into articulating apologies to consumers of their services, in this case clinicians apologising to patients. The article focuses on the policy of Open ...