Browsing 15 Commerce, Management, Tourism and Services by Author "Walker Mike"

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  • Browsing 15 Commerce, Management, Tourism and Services by Author

Browsing 15 Commerce, Management, Tourism and Services by Author "Walker Mike"

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  • QFD: Solving the Fuzzy Front End of Strategy 
    Killen Catherine; Walker Mike; Hunt Robert (QFD Latin American Society, 2009)
  • Strategic Planning Using QFD 
    Killen Catherine; Walker Mike; Hunt Robert (Environment Institute of Australia and New Zealand, 2004)
    Purpose - This paper outlines the use of quality function deployment (QFD) for strategic planning. QFD provides a comprehensive process for defining the issues facing an organisation in terms of customer and stakeholder ...