Browsing 15 Commerce, Management, Tourism and Services by Author "Kamoche, Ken"

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Browsing 15 Commerce, Management, Tourism and Services by Author "Kamoche, Ken"

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  • E Cunha, Miguel; Clegg, Stewart; Kamoche, Ken (Blackwell Publishing Ltd., 2006)
    We discuss why surprises, defined as events that happen unexpectedly or expected events that take unexpected shapes, are important to organizations and should be considered in the organization and management literature as ...