Ambidexterity refers to an organization¿s capacity to achieve two seemingly conflicting goals simultaneously in this study, the ability of customer-facing employees to achieve sales and service goals at the same time. We ...

This paper introduces a simple way to identify attribute by covariate interactions in discrete choice models. This is important because modelling such interactions is an effective way to account for systematic taste variation ...

We show with Monte-Carlo simulations and empirical choice data sets that we can quickly and simply refine choice model estimates for individuals based on methods such as ordinary least squares regression and weighted least ...