Abstract:
Collaborative systems, in particular workspaces
and groupware, are used to support distributed team
members. However, groupware or workspaces require users
to adapt the tool to their work practices to support their
interactions within the context of work. Such adaption may
need considerable time and effort especially where work
situations continually evolve. This paper proposes an
alternate approach where agents support users to make such
changes and can monitor the collaboration and suggest and
create different discourse support. It proposes a metamodel
to describe collaborative work and a supporting multi-agent
architecture based on this metamodel.