An Empirical Study of Facilitation of Computer-mediated Distributed Requirements Negotiations

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dc.contributor.author Shaw, M. L en_US
dc.contributor.author Gaines, B. R en_US
dc.contributor.author Woodward, B. en_US
dc.contributor.author Eberlein, A. en_US
dc.contributor.author Damian, D. E en_US
dc.contributor.editor Titsworth F en_US
dc.date.accessioned 2009-11-09T05:37:53Z
dc.date.available 2009-11-09T05:37:53Z
dc.date.issued 2001 en_US
dc.identifier 2005001208 en_US
dc.identifier.citation Damian, D. et al. 2001 'An Empirical Study of Facilitation of Computer-mediated Distributed Requirements Negotiations', 5th IEEE International Symposium on Requirements Engineering, The Institute of Electrical and Electronic Engineers Inc (IEEE), Toronto, Canada, pp. 128-135. en_US
dc.identifier.issn en_US
dc.identifier.other E1 en_US
dc.identifier.uri http://hdl.handle.net/10453/3010
dc.description.abstract Group facilitation is an important element of group approaches to Requirements Engineering (RE). The facilitatiori in 'traditional' face-to-face groups is challenged by the increased globalization of the software industry. Thorough empirical investigation of human facilitution in computer-mediated requirements meetings is needed. This paper presents findings about the facilitation of distributed group settings in a controlled environment. Three professional facilitators mediate 15 three-person groups negotiating software requirements. Facilitation in face-to-face meetings is contrasted with four group settings in which the facilitator is physically separated from the group or co-located with key stakeholders. Rich qualitative and behavioral data enables an understanding of differences and similarities in the facilitation of the distributed groups and of aspects that were detrimental or beneficial to their facilitation. The empirical evidence indicates a reduced richness of social behaviors in computer-mediated group settings which (1) made the group facilitation problematic but also (2) enabled certain facilitation support in the medium itself. en_US
dc.publisher The Institute of Electrical and Electronic Engineers Inc (IEEE) en_US
dc.relation.isbasedon http://ieeexplore.ieee.org/ielx5/7540/20518/00948552.pdf?arnumber=948552 en_US
dc.title An Empirical Study of Facilitation of Computer-mediated Distributed Requirements Negotiations en_US
dc.parent Proceedings of 5th IEEE International Symposium on Requirements Engineering en_US
dc.journal.volume en_US
dc.journal.number en_US
dc.publocation en_US
dc.identifier.startpage 128 en_US
dc.identifier.endpage 135 en_US
dc.cauo.name Software Engineering en_US
dc.conference 5th IEEE International Symposium on Requirements Engineering en_US
dc.conference.location Toronto, Canada en_US


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