Sport events are believed to promote dialogue, integration and peaceful understanding among groups, even when other forms of negotiation have not been successful (Croft, 2005; Sugden, 2006). At the same time, sport events ...

Governance is a critical component of the effective management of a nonprofit sport organisation. Boards in this governance system play an important role to guide their organisations. While a number of agencies have ...

This case study investigates how lower budget participation may be better suited to firms with a high budget emphasis, in lower uncertainty conditions. The organisation studied generates greater benefits when budget ...

Some portray call centres as "the new sweatshops"; others argue that employee resistance makes managerial control far from perfect. However, both are essentialist positions which attribute outcomes to innate features of ...

Cell marketing is a new marketing method derived from complex systems research. It provides marketers with new insights as to 'who's who in the (customers & prospects) zoo '. This paper describes for the first time the ...

The methodology and results of a program of research into business service commitment dealing with the identification, nature, measurement and evolution of commitment are reported and interpreted. The four-stage, eight-study ...

Effective cross-functional working relationships (CFRs) between Marketing Managers and R&D Managers are a key factor in successful new product development (NPD). Empirical evidence suggests however, that this CFR is often ...

This paper introduces a conceptual framework for relationships between information acquisition and choice behaviour in new product adoption. The framework underlies a study that the authors are conducting with funding ...

This paper addresses cultural issues in E-business solutions. The study explores the preferences of users based on two different culture groups. The paper commenced with the current e-commerce practice of ecommerce i ...

While a number of studies have examined the measurement of certain consumer innovation characteristics during the purchase of a high-involvement product, the importance of these constructs can vary depending on the ...