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  • Rauyruen, Papassapa; Miller, Kenneth; Groth, Markus (Emerald Group Publishing, 2009)
    Purpose ? A significant way of achieving high profitability is to retain existing customers who contribute to the service provider's revenue by continuously purchasing and paying more for products and services and building ...
  • Brown, David; Granlund, Markus; Sundin, Heidi (Routledge, 2010)
    This paper investigates how multiple and competing objectives are managed within an organisation, and the role that the Balanced Scorecard (BSC) plays in balancing organisational objectives. The issue of achieving multiple ...
  • Forte, Gianfranco; Iannotta, Giuliano; Navone, Marco (Wiley-Blackwell, 2010)
    The authors wish to thank Giacomo Nocera, Henri Servaes, and Angelo Russo and three anonymous referees for helpful comments and suggestions on earlier versions of this paper. The authors are grateful to the Centre for ...
  • Nielsen, J. F; Jones, R.; Trayler, R. M (International Water Association, 2005)
    This paper examines the Australian Competition and Consumer Commission's (ACCC) approach to market definition in light of bank mergers within the country of Australia. It Considers whether or nor the ACCC's approach ...
  • Henckel, T; Menzies, Gordon; Prokhovnik, Nick; Zizzo, Daniel (Elsevier Inc, 2011)
    We incorporate inferential expectations into the Barro?Gordon model (Barro and Gordon, 1983a) of time inconsistency and consider reputational equilibria. The range of sustainable equilibria shrinks as the private sector ...
  • Bj??Rkeng, Kjersti; Clegg, Stewart (Wiley-Blackwell, 2010)
    Purpose ? The purpose of this paper is to explore organizational induction as socially situated learning processes. It presents an empirical study of inductees going through an induction program in a medium sized bank ...
  • Fox Stephen; Swan Elaine (Blackwell Publishing Ltd, 2009)
    Much of the debate on flexibility has remained at a stubbornly macro, demographic level without looking closely at individual attempts to become more flexible. This paper argues that the debate on flexibility has been ...
  • Swan, Shirley; Fox, Stephen (Blackwell Publishing Ltd, 2009)
    Much of the debate on flexibility has remained at a stubbornly macro, demographic level without looking closely at individual attempts to become more flexible. This paper argues that the debate on flexibility has been ...
  • Adamowicz, Vic; Bunch, David; Cameron, Trudy; Dellaert, Benedict; Hanemann, W; Keane, Michael; Louviere, Jordan; Meyer, Robert; Steenburgh, Thomas; Swait Jr, Joffre (Springer, 2008)
    We review the discussion at a workshop whose goal was to achieve a better integration among behavioral, economic, and statistical approaches to choice modeling. The workshop explored how current approaches to the specification, ...
  • Perry, Leonard (International Employment Relations Association, 2005)
    What is behind the unprecedented decline in industrial disputes in Australia, as well as elsewhere? It is the argument of this paper that in addition to economic drivers, such as declining inflation and declining trade ...
  • Toohey, K.; Taylor, T. L (Wilfred Laurier University Press, 2002)
    The recreation needs of minority groups are often subjugated or marginalized when facilities and/or programs are designed to cater for exigencies of the general population. This situation is further exacerbated when these ...
  • Fong, Kingsley; Gallagher, David; Lee, Adrian (Wiley, 2008)
    This research was funded through an Australian Research Council Linkage Grant (LP0561160) involving Vanguard Investments Australia and Securities Industry Research Centre of Asia-Pacific. We are grateful for the helpful ...
  • Carlsen, J; Edwards, Deborah (Palgrave Macmillan, 2008)
    These three case studies explore the key drivers, processes, barriers and networks associated with innovation for sustainable tourism. The case studies were presented by representatives of the three very distinct organisations, ...
  • Coltman, Tim; Devinney, Timothy; Keating, Byron (Council of Supply Chain Management Professionals, 2011)
    This study describes a simple, theoretically based methodology to analyze the nature of customer demand for third-party logistics provider service components. The method overcomes limitations in prior studies and enables ...
  • Rhodes, Carl; Scheeres, Hermine (Emerald Group Publishing Limited, 2006)
    Purpose - The purpose of this paper is to critically scrutinize the use of training interventions as a means of implementing corporate culture change and to assess the implications of such programs for employee identity. ...
  • Pina E Cunha, Miguel; Rego, Armenio; Clegg, Stewart (Elsevier, 2011)
    Hierarchy is habitually presented as the right organizational infrastructure through which to deploy and achieve strategy. We analyze the strategy process, specifically the strategy/execution debate, from the perspective ...
  • Hackman, Katarina (John Wiley & Sons Ltd., 2007)
    Regulation of corporate and financial sectors has increased in recent years as a response to the spate of corporate collapses and regulatory transgressions that have created an expectation from the community for protection ...
  • Misener, Laura; Darcy, Simon; Legg, David; Gilbert, Keith (North American Society for Sport Management, 2013)
    Over the last decade a great deal of work has examined major sport event legacies and event leverage. Much of this work has involved Olympic studies and this paper seeks to add to the body of knowledge surrounding major ...
  • Wilson, Patrick; Zurbruegg, Ralf (Routledge (Taylor and Francis Group), 2008)
    The purpose of this paper is to re-examine the issue of whether inter-urban housing markets can be modelled using a set of common economic fundamentals (such as economic growth, employment and the like). This is a timely ...
  • Oweis, Philip; Spinks, Warwick (Minerva Medica, 2001)