Abstract:
Most collaborative systems assume that users have access
to workspaces through which they can access the entire
collaborative context. This is often not the case with
mobile users in global environments. Such users are often
disconnected from their contexts and cannot contribute in
the best possible way to a business. Connection to
contexts is essential for users to contribute usefully in
collaborative processes. This requires the mobile devices
to manage complex engagements by sequences of simple
interactions, which are dynamically adapted to the
changes in the context. This paper describes a modeling
approach for such integration and the use of software
agents to manage engagements using mobile devices. It
provides a framework for defining ways to integrate
mobility into business processes.
