Fuzzy service quality review in service oriented architectures

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dc.contributor.author Schmidt, Stefan en_US
dc.contributor.author Steele, Robert en_US
dc.contributor.author Dillon, Tharam en_US
dc.contributor.author Chang, Elizabeth en_US
dc.contributor.editor Bonissone, P en_US
dc.date.accessioned 2009-11-09T05:35:32Z
dc.date.available 2009-11-09T05:35:32Z
dc.date.issued 2006 en_US
dc.identifier 2006005296 en_US
dc.identifier.citation Schmidt Stefan et al. 2006, 'Fuzzy service quality review in service oriented architectures', IEEE Computer Society Press, Vancouver, Canada, pp. 2247-2254. en_US
dc.identifier.issn 0-7803-9489-5/06 en_US
dc.identifier.other E1 en_US
dc.identifier.uri http://hdl.handle.net/10453/2374
dc.description.abstract The benefits of Service Oriented Architectures (SOAs) start to be recognized and implemented across distributed enterprise businesses. As SOAs promise to accomplish more dynamic and collaborative e-business scenarios, we need to ensure that critical factors such as trust, credibility and quality of service (QoS) are consistently and efficiently measured in such unsupervised environments. We propose a fuzzy logic-based model for the review of service fulfilment after a business interaction and demonstrate its functionalities in an exemplary application. The outcome of our model can then be used to adjust credibility records of third party agents which delivered opinions, to update trustworthiness values in the business partner, or to communicate the trustworthiness of the business partner to interested peer agents. en_US
dc.publisher IEEE Computer Society Press en_US
dc.relation.isbasedon http://dx.doi.org/10.1109/FUZZY.2006.1682012 en_US
dc.title Fuzzy service quality review in service oriented architectures en_US
dc.parent 2006 IEEE International Conference on Fuzzy Systems en_US
dc.journal.volume en_US
dc.journal.number en_US
dc.publocation Vancouver, Canada en_US
dc.identifier.startpage 2247 en_US
dc.identifier.endpage 2254 en_US
dc.cauo.name FEIT.School of Systems, Management and Leadership en_US
dc.conference Verified OK en_US
dc.conference.location Vancouver, Canada en_US
dc.for 080100 en_US
dc.personcode 964879 en_US
dc.personcode 010298 en_US
dc.personcode 030567 en_US
dc.personcode 0000018456 en_US
dc.percentage 100 en_US
dc.classification.name Artificial Intelligence and Image Processing en_US
dc.classification.type FOR-08 en_US
dc.custom IEEE International Conference on Fuzzy Systems en_US
dc.date.activity 20060716 en_US
dc.location.activity Vancouver, Canada en_US
dc.description.keywords Web services , electronic commerce , fuzzy logic , groupware , quality of service , software architecture , unsupervised learning en_US

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