Relationship quality as a predictor of B2B customer loyalty

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dc.contributor.author Rauyruen, Papassapa en_US
dc.contributor.author Barrett, Nigel en_US
dc.contributor.author Miller, Ken en_US
dc.contributor.editor - en_US
dc.date.accessioned 2009-11-09T02:47:58Z
dc.date.available 2009-11-09T02:47:58Z
dc.date.issued 2005 en_US
dc.identifier 2005002789 en_US
dc.identifier.citation Rauyruen Papassapa, Miller Kenneth, and Barrett Nigel 2005, 'Relationship quality as a predictor of B2B customer loyalty', Dealing with Dualities - 21st Annual IMP Conference, IMP Group, Rotterdam, Netherlands en_US
dc.identifier.issn en_US
dc.identifier.issn - en_US
dc.identifier.other E5 en_US
dc.identifier.uri http://hdl.handle.net/10453/2244
dc.publisher IMP Group en_US
dc.relation.isbasedon en_US
dc.title Relationship quality as a predictor of B2B customer loyalty en_US
dc.parent Dealing with Dualities - 21st Annual IMP Conference en_US
dc.journal.volume en_US
dc.journal.number en_US
dc.publocation Rotterdam, Netherlands en_US
dc.identifier.startpage 1 en_US
dc.identifier.endpage 15 en_US
dc.cauo.name BUS.School of Marketing en_US
dc.conference Verified OK en_US
dc.conference.location Rotterdam, Netherlands en_US
dc.for 150501 en_US
dc.personcode 0000020644 en_US
dc.personcode 780285 en_US
dc.personcode 750020 en_US
dc.percentage 100 en_US
dc.classification.name Consumer-Oriented Product or Service Development en_US
dc.classification.type FOR-08 en_US
dc.custom Annual IMP Conference en_US
dc.date.activity 20050901 en_US
dc.location.activity Rotterdam, Netherlands en_US
dc.description.keywords loyalty; relationship quality; B2B; service quality; courier services en_US
dc.staffid 750020 en_US


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