An exploration of frontline staff service orientated behaviours

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dc.contributor.author Beatson, Amanda en_US
dc.contributor.author Lings, Ian en_US
dc.contributor.editor Purchase, S en_US
dc.date.accessioned 2009-11-09T02:47:45Z
dc.date.available 2009-11-09T02:47:45Z
dc.date.issued 2005 en_US
dc.identifier 2005002316 en_US
dc.identifier.citation Beatson Amanda and Lings Ian 2005, 'An exploration of frontline staff service orientated behaviours', University of Western Australia, Perth, Australia, pp. 9-16. en_US
dc.identifier.issn 0-646-45546-X en_US
dc.identifier.other E1 en_US
dc.identifier.uri http://hdl.handle.net/10453/2176
dc.publisher University of Western Australia en_US
dc.relation.isbasedon http://anzmac2005.conf.uwa.edu.au/ en_US
dc.title An exploration of frontline staff service orientated behaviours en_US
dc.parent Broadening the Boundaries - ANZMAC 2005 Conference Proceedings en_US
dc.journal.volume en_US
dc.journal.number en_US
dc.publocation Perth, Australia en_US
dc.identifier.startpage 9 en_US
dc.identifier.endpage 16 en_US
dc.cauo.name BUS.School of Marketing en_US
dc.conference Verified OK en_US
dc.conference.location Fremantle, Australia en_US
dc.for 150501 en_US
dc.personcode 0000022469 en_US
dc.personcode 040313 en_US
dc.percentage 100 en_US
dc.classification.name Consumer-Oriented Product or Service Development en_US
dc.classification.type FOR-08 en_US
dc.custom Australian and New Zealand Marketing Academy Conference en_US
dc.date.activity 20051205 en_US
dc.location.activity Fremantle, Australia en_US
dc.description.keywords services marketing; service orientation en_US
dc.staffid 040313 en_US


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