Can existing usability techniques prevent tomorrow's usability problems?

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Show simple item record Harkema, Christelle en_US Luyk, Ilse en_US Brombacher, Aarnout Cornelis en_US Dorst, Kees en_US
dc.contributor.editor Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Dong, A. en_US 2012-10-12T03:36:50Z 2012-10-12T03:36:50Z 2011 en_US
dc.identifier 2011004094 en_US
dc.identifier.citation Harkema Christelle et al. 2011, 'Can existing usability techniques prevent tomorrow's usability problems?', , The Design Society, Scotland, UK, , pp. 1-10. en_US
dc.identifier.issn 978-1-904670-30-8 en_US
dc.identifier.other E1 en_US
dc.description.abstract Product usability is a product quality that ensures efficient and effective products which satisfy users. In spite of the many usability techniques that are available many users still experience usability problems when using electronic products. In this paper we present two studies that explore the (mis)match between the types of uncertainty addressed by existing usability techniques and the types of uncertainty in the product development process that can eventually result in usability problems. To explore this (mis)match, two studies are presented. The first study is to discover which usability techniques are used in practice to retrieve usability information to address the different types of uncertainty. The second study is a case study in product development practice which explores the types of uncertainty that causes the usability problems of a specific product. The overall contribution of this paper is that it offers greater insight into how usability techniques (do not) address uncertainty in the product development process. en_US
dc.language English en_US
dc.publisher The Design Society en_US
dc.relation.isbasedon NA en_US
dc.title Can existing usability techniques prevent tomorrow's usability problems? en_US
dc.parent Proceedings of the 18th International Conference on Engineering Design (ICED11), Vol. 10 en_US
dc.journal.volume en_US
dc.journal.number en_US
dc.publocation Scotland, UK en_US
dc.identifier.startpage 1 en_US
dc.identifier.endpage 10 en_US DAB.Faculty of Design, Architecture and Building en_US
dc.conference Verified OK en_US
dc.for 120300 en_US
dc.personcode 0000076822 en_US
dc.personcode 0000076817 en_US
dc.personcode 997799 en_US
dc.personcode 0000076823 en_US
dc.percentage 100 en_US Design Practice and Management en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom ICED en_US 20110815 en_US
dc.location.activity Copenhagen, Denmark en_US
dc.description.keywords Awareness; Decision-making; Uncertainty; Usability; Usability problems; Usability techniques en_US
dc.staffid en_US

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