Abstract:
The paper describes the learning process and ways to support it. The support goes beyond
supporting specific functions but considers the learning process as composed of a number
of integrated activities. It uses Nonaka’s knowledge creation process as underlying theory
for defining the learning process. A number of learning activities are identified using this
theory. The paper then identifies differences in support needed for each activity
distinguishing between learning to understand concepts and learning to design systems. To
do this requires different interfaces working from the same knowledge repository. The
paper considers both social and technical issues and suggests knowledge portals that can
be used to maintain a body of knowledge and provide services both to owners to continually
update the knowledge base and learners to use it. The paper describes one example of a
knowledge portal and its application in teaching.
