Abstract:
This paper reports on the findings of a study examining how theatre professionals (actors, directors and others) make sense of the works of a culturally iconic author (William Shakespeare). The study aims to address critique of prevailing approaches' excessive focus on active information seeking and searching (Julien 1999; Wilson 2000) by developing a more holistic approach, one which acknowledges the complexity of sense-making as more than the problem-solving behaviour of individuals -- as an embodied, social process, involving emotion as well as rationality. In doing so it draws on theoretical approaches from a range of different disciplines and traditions, including Dervin's Sense-Making, Foucault's discourse analysis and Derrida's deconstructionism. The findings of the study are based on interviews with 35 theatre professionals in Canada, Finland and the UK.
