Elevated service offering in service value networks: Building dynamic capability

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dc.contributor.author Agarwal, Renu en_US
dc.contributor.author Selen, Willem en_US
dc.contributor.editor Gupta, Sushil and Coelho, Joyce en_US
dc.date.accessioned 2012-02-02T11:11:22Z
dc.date.available 2012-02-02T11:11:22Z
dc.date.issued 2007 en_US
dc.identifier 2010002679 en_US
dc.identifier.citation Agarwal Renu and Selen Willem 2007, 'Elevated service offering in service value networks: Building dynamic capability', , POMS, Dallas, USA(CD-ROM)http://www.poms.org/conferences/poms2007/cdprogram/topics/full_length_papers_file, , pp. 1-35. en_US
dc.identifier.issn - en_US
dc.identifier.other E1UNSUBMIT en_US
dc.identifier.uri http://hdl.handle.net/10453/16654
dc.description.abstract Service organisations create new service offerings that are the result of collaborative arrangements operating on a value network level. This leads to the notion of ?elevated service offering?, implying new or enhanced service offerings which can only be eventuated as a result of partnering, and one that could not be delivered on individual organisational merits. Thus, organisations are faced with important challenges and opportunities which require strategic focus. en_US
dc.language en_US
dc.publisher POMS en_US
dc.relation.isbasedon http://www.poms.org/2006/12/poms-2007.html en_US
dc.title Elevated service offering in service value networks: Building dynamic capability en_US
dc.parent 18th Annual Conference of the Productions and Operations Management Society en_US
dc.journal.number en_US
dc.publocation Dallas, USA(CD-ROM)http://www.poms.org/conferences/poms2007/cdprogram/topics/full_length_papers_file en_US
dc.identifier.startpage 1 en_US
dc.identifier.endpage 35 en_US
dc.cauo.name BUS.School of Management en_US
dc.conference Verified OK en_US
dc.for 150300 en_US
dc.personcode 999012 en_US
dc.personcode 0000058867 en_US
dc.percentage 100 en_US
dc.classification.name Business and Management en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom Annual Conference on Production and Operations Management Society en_US
dc.date.activity 20060504 en_US
dc.location.activity Dallas, USA en_US
dc.description.keywords NA en_US
dc.staffid en_US


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