Abstract:
This paper begins by describing the evolving environment towards greater adaptability in todayâ¿¿s business processes and the limitations of current methodologies in providing ways to support such processes. Support systems require ways to integrate social connectivity and interactivity into business processes in ways that enable the process to be dynamically changed. The support systems must thus integrate social interactions within business contexts in ways that allow the interactions to change the process. The paper will describe models that identify requirements for such systems and convert the models to lightweight implementations that support flexibility. It will use ideas from complexity theory as well as social patterns to create the models.
