Abstract:
This paper describes the implementation of a suite of Electronic Clinical Health Knowledge Management Systems
in a New Zealand District Health Board. The implementation team utilized an action research framework, actively reflecting
on each sub-stage of the project, and then utilising key learnings from these reflections, in combination with available
related literature, to plan for the next implementation stage. A brief overview of key implementation issues/learning and
ethical challenges will be presented. The paper will highlight the importance of a systemic shared culture that “Respects
and Protects” Health Knowledge. The Use of “I-Mail©” as a reflection tool, and perceived links between Action Research
and individual and group psychological processes will also be discussed.
