http://hdl.handle.net/10453/11596 2013-06-20T11:46:57Z http://hdl.handle.net/10453/19463 The role of education and skills in Australian management practice and productivity Agarwal Renu; Green Roy Curtin, Penelope; Stanwick, John; Beddie, Francesca The main impetus for the interest in innovation is that it is seen to improve productivity at the firm level and therefore improved economic prosperity and living standards. This edited volume was commissioned by the Department of Employment, Education and Workplace Relations. The authors contribute a variety of views on innovation from different perspectives. Some of the main themes running throughout the book are reasons for firms innovating, the skills required for innovation and how innovation and skills development is supported by the training system, the firm and government. Innovation is seen as moving beyond research and development, to include new products, services and operational/organisational processes. 2011-01-01T00:00:00Z http://hdl.handle.net/10453/17706 DESIGNING AND TESTING A PARK-BASED VISITOR SURVEY Darcy, Simon; Crilley, Gary; Moore, Susan A.; Smith, Amanda; Taplin, Ross; Griffin, Tony; Wegner, Aggie; Tonge, Joanna This technical report is part of a broader national project ‘Systematic and strategic collection and use of visitor information in protected area management’, funded by Sustainable Tourism Cooperative Research Centre (STCRC), and conducted in partnership with protected area agencies across Australia. The aim of this report is to provide a systematic approach to using a set of core variables to collect data in a way that can be consistently applied across Australian protected areas. This information is most relevant to park-level management, but is also of central interest for corporate reporting. An associated aim was to develop and test a questionnaire for collecting these data. The questionnaire was developed and tested in collaboration with the WA Department of Environment and Conservation (WA DEC) and Parks Australia (PA). Surveys were conducted in Yanchep National Park, a moderately sized peri-urban park managed by WA DEC, in April 2008 and in Booderee National Park, NSW, which encompasses marine features and a botanic garden, and is managed by Parks Australia (PA), in January 2009. In WA following the survey, a focus group was held with staff to obtain their feedback on the efficacy of the questionnaire. The following recommendations are based on statistical analyses of the results, feedback from the focus group, and the observations of the researchers conducting the surveys. 2009-01-01T00:00:00Z http://hdl.handle.net/10453/17704 Marketing Of Protected Areas As A Tool To Influence Visitors' Pre-Visit Decisions Reid Mike; Wearing Stephen; Croy Glen As the result of the increasing influence of tourism, natural and protected area management is evolving from one primarily focused around onsite management and conservation to one that more broadly encompasses a greater range of holistic recreation and tourism experiences. In dealing with this evolution, national parks and protected area managers are now required to balance onsite interpretation activities with marketing and demand management activities. 2008-01-01T00:00:00Z http://hdl.handle.net/10453/17701 Megatrends underpinning tourism to 2020: analysis of key drivers for change. Dwyer L.; Edwards Deborah; Mistilis Nina; Roman Carolina; Scott Noel; Cooper Cary A key element of a successful tourism industry is the ability to recognise and deal with change across a wide range of behavioural, environmental and technological factors and the way they interact. The coming decade and a half should see major shifts in the leisure and tourism environment, reflecting changing consumer values, political forces, environmental changes and the explosive growth of information technology. No aspect of the industry will remain untouched. The challenge for tourism stakeholders in both the private and public sectors is to account for these changes proactively to achieve and maintain competitive advantage for their organisations. This report explores the way in which some key drivers could affect the tourism industry, both international and domestic, to the year 2020. An exploration of these trends allows important change agents, on both the supply side and the demand side of tourism, to be highlighted and discussed, strategies formulated by destination managers, and tourism operators to develop tourism in a sustainable way. While the implications extend to all tourism destinations and operations, the focus is on Australia in particular. 2008-01-01T00:00:00Z