http://hdl.handle.net/10453/115 2013-06-18T21:25:22Z 2013-06-18T21:25:22Z Lally Elaine Rowe David http://hdl.handle.net/10453/17632 2012-03-14T07:42:41Z 2009-01-01T00:00:00Z

Impossible choices: complexity and dissatisfaction in the telecommunications consumer-service provider relationship Lally Elaine; Rowe David Franco Papandrea and Mark Armstrong While competition and technological innovation in the telecommunications sector have brought an ever-expanding array of choices to consumers, it has come at the cost of a proliferating confusion of features, options, pricing and usage monitoring arrangements. 1 Broadband-enabling and the trend towards converged devices with software-based applications, such as the iPhone and other `smart¿ devices, add further complications and extend the web of interrelationships between networks, devices, software and content. Telecommunications consumers now confront a heretofore unimaginable level of complexity, and often feel overwhelmed by the volume of information available for them to use in making purchase and service decisions. The increasing volume of complaints reported by the Telecommunications Industry Ombudsman is causing considerable concern among consumer bodies, regulators and the industry itself.

2009-01-01T00:00:00Z Clerke Christeena Lee Alison http://hdl.handle.net/10453/17581 2012-03-12T11:24:14Z 2008-01-01T00:00:00Z

Mainstreaming the doctoral research portfolio? Clerke Christeena; Lee Alison M. Kiley and G. Mullens The doctoral research portfolio has come to be considered a viable form of doctoral output in a graduate education field that has experienced spectacular growth and diversification since the early 1990s. It is often argued that, as a flexible form of doctoral production, the portfolio has the potential to evidence both textual products and graduate capabilities due to its capacity to accommodate a range of media forms and delivery contexts that address various scholarly and professional practice communities. At the same time, uptake of the portfolio in different doctoral programs has been more limited than the rhetoric of diversification might suggest and has remained largely confined to creative arts and other professional doctorate programs. It has also not been well documented in the "mainstream" literature on doctoral education. This paper argues that the idea of the portfolio is complex and difficult to implement. At the same time, pressures on the doctorate in terms of outcomes increasingly suggest a direction towards opening up the doctorate to embrace an increasing diversity of forms of production. Within this context the portfolio as an idea may become more useful in directing attention to more creative conceptualisations of the ways in which students may evidence doctoral quality.

2008-01-01T00:00:00Z Dalton Bronwen Jang Haeyoung Jung Kyungja Johns Robyn http://hdl.handle.net/10453/16708 2012-02-02T11:11:52Z 2010-01-01T00:00:00Z

Destination Australia: Working conditions of Korean women working in the entertainment and sex industry Dalton Bronwen; Jang Haeyoung; Jung Kyungja; Johns Robyn Barrett, S The experience of women working in the sex and entertainment industry is an issue central to feminism, social and human rights movements, and ongoing political debate. Although now an area of scholarly research the clandestine nature of this industry makes research challenging and means many aspects remain unknown. In this paper, the researchers examine the working conditions of Korean women working in the sex industry in Australia. The paper reports on recent trends in patterns of migration and draws attention to the fact that increasing numbers of Korean women are utilising =working holiday` visas to work in the sex and entertainment industry and that under Australian law this practice is essentially legal. The paper also examines the nature of their service in the sex industry and details the conditions of their employment. Findings from this study aim to inform recommendations to policy makers in relevant government and non-government community service organisations.

2010-01-01T00:00:00Z Zhang Ran Redfern Kylie Green Jennifer http://hdl.handle.net/10453/16707 2012-02-02T11:11:52Z 2010-01-01T00:00:00Z

The gene of the individuals who choose to serve in the nonprofit sector Zhang Ran; Redfern Kylie; Green Jennifer Zhu, X; Zhao, S It is well known that human resource is the core component in nonprofit organizations, for mission driven organizations relies on their employees to deliver the services that nonprofit stakeholders expect. The understanding of issue why do people or what sort of persons choose to work in nonprofit sector goes prior to the competitive strategies nonprofit organizations should adopt to enlist the desirable employees not only in quantity but in quality. The paper begins with an idea that the nonprofit sector shall have its own landscape of the individuals and their service motivations distinctive from those in the for-profit and public sectors, and then follows an argument that egoism is the other side of the nonprofit coin based on analysis at both organization-level and individual-level. Finally, different from the conventional framework such as dichotomy of extrinsic and intrinsic supported by many scholars, a new analytical matrix is advocated, which categorizes the gene of individual into four types, which would help to understand the real demands underneath the individuals¿ option to work in nonprofit sector.

2010-01-01T00:00:00Z