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A New Structure of Attention? Open Disclosure of Adverse Events to Patients and Their Families

Iedema Roderick; Jorm Christine; Wakefield John; Ryan Cherie; Sorensen Rozlyn (Sage Publications Inc, 2009)

This article presents an inquiry into how clinicians realize a health policy reform initiative called Open Disclosure. Open Disclosure mandates that discussions with patients/family and team staff about "adverse events" ...
Practising Open Disclosure: clinical incident communication and systems improvement

Iedema Roderick; Jorm Christine; Wakefield John; Ryan Cherie; Dunn Stewart (Wiley-Blackwell Publishing, Inc, 2009)

This article explores the way that professionals are being inducted into articulating apologies to consumers of their services, in this case clinicians apologising to patients. The article focuses on the policy of Open ...

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