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Codesigning As A Discursive Practice In Emergency Health Services: The Architecture Of Deliberation

Iedema Roderick; Merrick Eamon; Piper Donella; Britton Kate; Gray Joanne; Verma Rohit; Manning N (Sage Publications Inc, 2010)

This article addresses the issue of how government agencies are increasingly attempting to involve users in the design of public services. The article examines codesign as a method for fostering new and purposeful interaction ...
Effective Design of Products/Services: An Approach Based on Integration of Marketing and Operations Management Decisions

Verma Rohit; Thompson Gary; Moore William; Louviere Jordan (Federation American Soc Exp Biol, 2003)
Understanding customer choices: a key to successful management of hospitality services

Verma Rohit; Plaschka Gerhard; Louviere Jordan (Institute for Media and Communications Management, University of St.Gallen, Switzerland, 2001)
Using a market-utility-based approach to designing public services: A case illustration from United States Forest Service

Verma Rohit; Louviere Jordan; Burke Paul (Elsevier Science, 2001)

Now showing items 1-4 of 4