Browsing by Author "Scerri, Moira"

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Browsing by Author "Scerri, Moira"

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  • Agarwal, Renu; Selen, Willem; Sajib, Shahriar; Scerri, Moira (ANZAM, 2013)
    Dynamic capabilities are increasingly seen as an organisational characteristic for innovation and are regarded as a source of competitive advantage. In a quest for sustainability, service organisations are partnering with ...
  • Scerri, Moira; Agarwal, Renu (2011 ANZAM Operation, Supply Chain and Services Symposium, 2011)
    Traditionally, productivity is defined as the measure of outputs ?produced? for any given number of inputs. This measure seeks to establish a best practice indicator relative to the allocation of resources, be it labour, ...
  • Scerri, Moira; Agarwal, Renu (Supply Chain Management Research Centre, 2010)
    Yield management is credited with delivering increases in revenue of between five to seven percent for top tier airlines. Since that time, its application has been extended to other service sectors within the travel and ...