Browsing by Author "Neilson, Matthew"

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Browsing by Author "Neilson, Matthew"

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  • Braun, Robin; Chaczko, Zenon; Neilson, Matthew; Aslanzadeh, Shahrzad (IEEE, 2012)
    This paper describes the methodology of applying Business Process Reengineering and Total Quality Management principles to a model a telecommunications service and infrastructure provider company. By applying these principles ...