Browsing by Author "Al- Hassan Malak"

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Browsing by Author "Al- Hassan Malak"

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  • A Framework for Delivering Personalized e-Government Services from a Citizen-Centric Approach 
    Al- Hassan Malak; Lu Hai Yan; Lu Jie (ACM in cooperation with the Austrian Computer Society, 2009)
    E-government is becoming more attentive towards providing intelligent personalized online services to citizens so that citizens can receive better services with less time and effort. This paper proposes a new conceptual ...
  • A Framework for Delivering Personalized E-Government Tourism Services 
    Al- Hassan Malak; Lu Hai Yan; Lu Jie (Institute for Systems and Technologies of Information, Control and Communication, 2010)
    E-government (e-Gov) has become one of the most important parts of government strategies. Significant efforts have been devoted to e-Gov tourism services in many countries because tourism is one of the major profitable ...