Managing human capital to engineer process improvement for team interfaces: a case study Team Interfaces: A Case Research

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Debashish Sengupta
Ray Titus

Abstract

Process improvements of existing team interfaces in the organisation Zygus Engineering India Pvt Ltd are used in this case study to explore challenges in human resource management of project-based organisations. The findings suggest that both design and interventions in engaging human capital, and their subsequent impact, play a critical role in determining the effectiveness and efficiencies in project team environments.

Article Details

Section
Case studies
Author Biographies

Debashish Sengupta, Alliance School of Business, Alliance University

Dr Debashish Sengupta is Associate Professor of Strategic Human Resource Management at the School of Business, Alliance University, Bangalore, India. His research interests are in the area of engagement and Generation Y. Debashish has had a stint of about one and half decades in academia and has published extensively. He also has an interest in studying human resource challenges in project-based organisations.

Ray Titus, Alliance School of Business, Alliance University

Ray Titus is the Professor of Marketing & Strategy at the School of Business, Alliance University, Bangalore, India. Ray’s research interests lie in the area of consumption behaviour, marketing value propositions, and new and social media landscape. His entry into academia followed a decade-long stint in industry where he served in operations, marketing and project roles.