Managing human capital to engineer process improvement for team interfaces: a case study Team Interfaces: A Case Research

Debashish Sengupta
Ray Titus


Process improvements of existing team interfaces in the organisation Zygus Engineering India Pvt Ltd are used in this case study to explore challenges in human resource management of project-based organisations. The findings suggest that both design and interventions in engaging human capital, and their subsequent impact, play a critical role in determining the effectiveness and efficiencies in project team environments.


Human Resource, Process Improvement, Team Interface, Project Management

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