READING THE WORLD OF WORK: A LEARNER-CENTRED APPROACH TO WORKPLACE LITERACY AND ESL
approach in framing workplace literacy programs. She claims that such an
approach can change conventional notions of workplace literacy, improve
communication practices throughout enterprises and help adult learners
realise they have acquired much useful information in their lives that can be
built on in their workplace learning. In addition, through further learning
using learner-centred methods, they will be able to ‘transform’ rather than
‘adapt to’ conditions in their workplace.
Boyle, M (1999) Immigrant Workers and the Shadow Education System, Educational Policy, vol 13 (2 May), pp 251-279.
Farrell, L (2000) Ways of Doing, Ways of Being: Language, education and 'working' identities, Language and Education, vol 14, no 1, pp 18-36. http://dx.doi.org/10.1080/09500780008666777
Gee, J, Hull, G and Lankshear, C (1997) The New Work Order: Behind the language of the new capitalism, Westview Press, Boulder, CO.
Gowen, S (1992) The Politics of Workplace Literacy: A case study, Teachers College Press, New York.
Hull, G (1997) Hearing Other Voices: A critical assessment of popular views on literacy and work. In Hull, G, ed, Changing Work, Changing Workers: Critical perspectives on language, literacy and skills, State University of New York, Albany, pp. 3-42.
Jackson, N (2003) Writing People Up at Work: Investigations of workplace literacy. Literacy and Numeracy Studies, vol. 10, nos 1 & 2, pp 5-22.
Kleifgen, J (2005) ISO 9002 as Literacy Practice: Coping with quality-control documents in a high-tech company, Reading Research Quarterly, vol 40, no 4, pp 450-468. http://dx.doi.org/10.1598/RRQ.40.4.4
Kelly, A (2003) The Work of Clerical Trainees in Local Government Council Offices: An ethnomethodological study of competence and competency standards, in Kelly, A, Changing Work, Changing Workers: Critical perspectives on language, literacy and skills, University of Queensland, Unpublished doctoral dissertation.
Scheeres, H (2007) Talk and Texts at Work: Beyond language and literacy skills. Literacy and Numeracy Studies, vol 15, no 2, pp 5-18.