Establishment of Performance Scales for Team Integration Assessment

Khairil Izam Ibrahim, Seosamh B Costello, Suzanne Wilkinson

Abstract


The increased use of the alliance model in recent years highlights the importance of integration practice among multi-disciplinary teams, as it promotes a collaborative culture and the continuity of equitable relationships to improve project performance. If continuous improvement in project alliances is to be achieved through the use of integrated teams, then a means of assessing how well teams integrate and how team integration changes over time, needs to be introduced. In response to that need, an Alliance Team Integration Performance Index (ATIPI) has been developed as part of a wider study to develop an assessment tool for team integration in road construction alliance projects in New Zealand. In this paper, a set of Key Indicators (KIs) of team integration practice and the Quantitative Measures (QMs) for each KI are first introduced and then, in order to enhance the associated ATIPI model, the establishment of scales for the performance levels, namely ‘poor’, ‘average’, ‘good’, ‘very good’ and ‘excellent’, for each KI are described. The establishment of performance scales will help ensure that the assessment of team integration practice is quantified in a consistent and objective manner. 

Keywords: Alliance, Assessment, New Zealand, Performance Scales, Team Integration


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